Terms & Conditions

1. Agreement to Terms

By downloading, installing, registering, or using MyMedicare software or its associated payment and subscription services offered by AqNoorLabs, you acknowledge reading and unconditionally agreeing to these Terms & Conditions. If you do not agree, please discontinue use immediately.

2. Software License & Usage Rights

AqNoorLabs grants you a non-exclusive, non-transferable, revocable software license to install and use MyMedicare solely on Windows 10 / Windows 11 (64-bit) desktop or laptop computers for lawful pharmacy business operations at your registered location.

• You may not sublicense, sell, resell, or redistribute the software installer or license key.
• You may not reverse-engineer, decompile, or attempt to extract source code from the software executable.
• License keys are single-installation and bound to your registered email and pharmacy details.
• Violation of license terms may result in immediate key revocation without a refund.

3. Subscription Plans & Payments via Razorpay

MyMedicare subscriptions are offered in Starter, Pro, and Enterprise plans on monthly or annual billing cycles. All payments are billed in Indian Rupees (INR) and processed securely through Razorpay PCI-DSS certified payment gateway per RBI guidelines.

• Subscriptions auto-renew unless cancelled before the renewal date.
• Prices are subject to applicable Indian Goods and Services Tax (GST).
• AqNoorLabs reserves the right to modify pricing with 14-day advance notice to subscribers.

4. DPDP Act Consent & Data Processing Terms

In accordance with Section 6 of the DPDP Act, 2023, when you register for MyMedicare:

• You provide informed, free, and specific consent for collection of your Name, Mobile Number, and Email Address for software licensing, payment processing, and customer support.
• You may withdraw consent at any time by emailing [email protected]. Withdrawal of consent may result in inability to maintain active software licensing.
• AqNoorLabs does not share your personal data with third parties except as required for payment gateway processing (Razorpay) and statutory regulatory compliance.
• All pharmacy business records, stock data, and patient information stored in MyMedicare software remain exclusively on your local Windows PC and are never transferred to AqNoorLabs servers.

5. 14-Day Free Trial Terms

MyMedicare provides a 14-day full-feature free trial upon installation. No credit card or payment is required to start the trial. At the conclusion of the trial period, software will prompt for a valid license key to continue generating new invoices. Previously stored billing data remains fully accessible and intact.

6. Software Updates & Discontinuation

Active subscribers receive free software updates including security patches, feature enhancements, and Windows compatibility upgrades throughout their subscription period. AqNoorLabs will provide 90-day advance notice prior to any software discontinuation or major breaking changes to paid subscribers.

7. Limitation of Liability

MyMedicare is provided for pharmacy billing assistance and inventory management. AqNoorLabs shall not be liable for business losses arising from software unavailability, data entry errors, or system hardware failure beyond our reasonable control. Maximum liability shall not exceed the total subscription amount paid in the preceding 3-month period.

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India, including the Information Technology Act, 2000; the Digital Personal Data Protection Act, 2023; and applicable Consumer Protection regulations. Disputes shall be subject to the exclusive jurisdiction of courts in India.